Testimonials

Read some of the wonderful reviews our clients, past and present, have said about our expertise, services and staff.

Excellent

Trustpilot rating
Rated 4.9 out of 5 based on 125 reviews
Trustpilot Trustpilot
Rating 5 stars
By Patrick Dolan

about 2 months ago

Customer review

Dawn was very supportive and attentive throughout the whole process, providing valuable advice and support at every step. She was always happy to help and communicated every step of the way which helped with peace of mind.

Rating 5 stars
By Theo

about 3 months ago

Dawn made my first home purchase as…

Dawn made my first home purchase as smooth and easy as possible. Available for phone calls to explain and discuss throughout the process.

Rating 5 stars
By Rachael

about 4 months ago

Highly Recommend Dawn

Dawn was excellent at supporting a first home purchase. Being a first-time buyer and having no idea where to even start, Dawn was so helpful every step of the way; from initial enquiry, supporting with mortgage, protections etc, and lots of first-time buyer questions. Dawn responded to calls/emails quickly and was always calm with her approach. Genuinely cannot put into words how helpful and kind Dawn has been. For anyone looking for support, I'd recommend Dawn 100%.

Rating 5 stars
By Brennah Nicoll

about 4 months ago

Couldn’t thank Dawn enough for all of…

Couldn’t thank Dawn enough for all of her help throughout buying my first home. I felt totally reassured throughout the whole process which made it so much less stressful! Thank you so so much 🥰

Rating 5 stars
By Rosie

about 12 months ago

Honest, helpful and positive experience!

Dawn was recommended to us and we're so glad we listened! She helped us throughout the process of buying our first home and we truly would have been lost without her. She was so helpful, patient and friendly. From our first phone call I felt so at ease an the Dawn made the process feel significantly less stressful. Emails were answered quickly and if any problems came up she was right on it. It was made clear that no question was a stupid question which really helped with my anxiety. Overall an amazing service and honestly the highlight of our house purchase experience. Thank you!

Rating 5 stars
By Craig M

about 11 months ago

Great service and support throughout

Dawn provided an excellent service from start to finish and was always on hand to talk through any queries. Made the whole process hassle free and ensured everything was dealt with in a timely manner. Would highly recommend IMP for anyone looking for a a mortgage advisor!